Uber's chief executive said Tuesday the scandals that have plagued the company will ultimately help to ensure it does the "right thing" in the future.
Speaking at the World Economic Forum (WEF) in Davos, CEO Dara Khosrowshahi said the media played a "very, very big part" in ending the take-no-prisoners culture he had inherited on joining the San Francisco-based ride-hailing company.
"There is more information now about what is happening," he said. "I'm a little mixed because at Uber there has been a ton of leaks, etc., about what's happened to Uber, and that's not necessarily a great way to run a company."
"But if I step back then, the leaks and the Susan Fowler exposure, etc. ... it not only started a real cultural change that was painful for Uber but incredibly positive. The leaks, etc., led Uber to finally understand that it had to make the changes that it is making."
Fowler was an Uber engineer who in a blogpost in February revealed systemic sexism at the company.