Social Media

Tinder's dating app briefly broke after Facebook announced new privacy rules

Key Points
  • Popular dating app Tinder didn't function properly on Wednesday due to an issue with Facebook permissions.
  • Facebook announced on Wednesday afternoon that it would tighten restrictions on third-party access to user data.
  • Similar mobile dating apps Bumble and OkCupid do not appear to have been affected by the new privacy measures.
Andrew Harrer | Bloomberg | Getty Images

Popular dating app Tinder was briefly broken for some users on Wednesday due to outages in its Facebook login process.

The app led users to an endless cycle of login errors and malfunctioned after sweeping changes to Facebook's restrictions on third-party apps and terms of service.

"This was part of the changes that we announced today, and we are working with Tinder to address this issue," a Facebook spokesperson told CNBC.

Facebook's CTO announced a slew of new privacy measures on Wednesday afternoon as a response to the ongoing criticism the social media company has faced regarding its handling of user data. Facebook had previously allowed third-party apps like Tinder to request user data, but today announced that they will no longer allow apps to ask for access to personal information.

Tinder's woes could signal widespread implications for other developers that rely on the massive social networking platform.

Tinder requires its users to link their profiles to a Facebook account for verification and profile details. The user is required to authorize Tinder's use of their personal data, then the app pulls in users' name, age, photos, interests and more.

When users open the Tinder app, they are asked to sign in via Facebook and led to a dialog box asking for additional permissions. Tapping "Ask Me" sends users into an endless cycle of unsuccessful logins and faulty permissions.

Similar mobile dating apps Bumble and OkCupid (which, like Tinder, is a Match Group company) did not appear to be affected by the new privacy rules despite their requests for personal user information like birthdays and friends lists. Tinder collects users' interests and displays them on profiles whereas the other two apps do not.

A spokesperson for Tinder told CNBC, "A technical issue prevented some users from accessing our service earlier today. We found a resolution and quickly resumed service. We ask our users to ensure that they have updated the app and are running the most recent version."

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Facebook's Zuckerberg on personal privacy
Facebook's Zuckerberg on personal privacy