Tech

Google services restored after outage made YouTube, Gmail and other apps unavailable

Key Points
  • Services such as YouTube, Gmail and Snapchat, which uses Google's technology, were restored Sunday around 7 p.m. ET  (4 p.m. PT) after experiencing several hours of outage that appeared contained only to parts of the United States. 
  • Users reported that Gmail, YouTube and Snapchat were down.
  • It wasn't immediately known the exact cause of the outage but Google said it will "conduct an internal investigation" and provide a detailed report on the incident. 
Silhouettes of people holding laptops are seen in front of the logo of 'Google' technology company.
Aytac Unal | Anadolu Agency | Getty Images

Services such as YouTube, Gmail and Snapchat, which use Google's technology, were restored Sunday around 7 p.m. ET (4 p.m. PT) after experiencing several hours of outage that appeared contained only to parts of the United States.

Google had said it was experiencing high levels of network congestion in eastern U.S., which affected multiple services in Google Cloud, G Suite and YouTube. Apple, which uses Google Cloud for some of its services, was also reporting issues with applications ranging from iMessage to iCloud.

The exact cause of the outage is not immediately known.

"We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence," Google said. "We will provide a detailed report of this incident once we have completed our internal investigation."

The incident began at about 12:25 p.m. PT. Users began reporting that they were unable to access certain services.

Snapchat said it was aware that some users were unable to use the app.



Users took to Twitter to report that YouTube was also experiencing issues.



There were also numerous complaints that Gmail was not functioning.

Last October, YouTube experienced a major outage around the world.

— CNBC's Saheli Roy Choudhury contributed to this report.