Retail

Target customers report issues checking out for second day after weekend outage

Key Points
  • On Sunday, customers took to Twitter to say they were continuing to experience issues at Target stores. Several customers said card readers weren't working and they had to pay in cash.
  • A Target spokesperson said the company's payment processor, NCR, experienced issues at one of its data centers. As a consequence, Target was unable to process card payments at some stores for about 90 minutes.
  • The spokesperson said the issue was not security related and was not connected to the outage on Saturday.
Shoppers pack an aisle during a Black Friday sale at a Target store, Friday, Nov. 23, 2018, in Newport, Ky.
John Minchillo | AP

Target customers Sunday reported issues checking out at stores across the country, after registers were down for nearly two hours Saturday due to a system outage that created long lines.

Customers said card readers weren't working and they had to pay in cash.

In a statement to CNBC, a Target spokesperson said the company's payment processor, NCR, experienced issues at one of its data centers. As a consequence, Target was unable to process card payments at some stores for about 90 minutes.

The spokesperson said the issue was not security related and was not connected to the outage on Saturday. The issue has since been resolved and payments are being processed normally, according to Target.

"Although this was unrelated to Saturday's issue, we know many guests had a frustrating shopping experience in our stores this weekend," the spokesperson said. "For that, we are truly sorry. We never want to disappoint any guests and we're working tirelessly to ensure these issues don't happen again."

NCR could not be immediately reached for comment. 

Registers at Target stores were down for about two hours on Saturday due to what Target described as an "internal technology issue" that was not security related.

Customers expressed their frustrations on Twitter Sunday.

Well @CapitalOne racking up atm fees as @Target stores in #PHILLY are cash ONLY! Reimburse atm fees or naw? #targetdown #targetstilldown

@Target the card readers are down today, Sunday Fathers Day. wont read any cards.I was there for 2 hours and literally left my $125+ purchase at checkout....the employees tried everything and I tried to use 4 different cards and nothing just walked out, after unpacking my bags

@Target Stores having issues again? Card readers down at my store, appreciated being told on the way in so I didn't waste my time.