The trucking industry is worth hundreds of billions of dollars per year. Uber is going after this market with Uber Freight, an online platform that matches truckers with...Technologyread more
Drone strikes attacked an oil processing facility at Abqaiq and the nearby Khurais oil field on Saturday.Marketsread more
Trump said oil would be released if needed to keep the market well supplied and he would expedite the approval of pipelines in Texas and other states.Marketsread more
Saudi Aramco is aiming to restore by Monday about a third of its crude output that was disrupted after drone attacks on two key oil facilities, The Wall Street Journal...Marketsread more
Apple's new iPhones can still send texts, download apps, and make video calls, but the company spends a lot of time and effort marketing its new phones as powerful photography...Technologyread more
Some U.S. manufacturers say tariffs, if targeted, will help address longstanding unfair trade practices like intellectual property theft.Traderead more
Supporters of a $15 minimum wage ballot initiative in Florida argue the state's inflation-tied pay hikes have not gone far enough.2020 Electionsread more
Saudi Arabia shut down half its oil production Saturday after drone strikes hit the world's largest oil processing facility in an attack claimed by Yemen's Houthi rebels.Politicsread more
Trusii's hydrogen water machines were supposed to help users with their health problems, but customers claim the company is involved in a giant scam.Technologyread more
The decoupling of the world's two weightiest economies seems as inescapable as its extent and global impact remains incalculable.Politicsread more
BlackBerry has reinvented itself to become a leader in securing mobile communications and in embedded communications. Next year it plans to roll out new products. CEO John...Evolveread more
LAS VEGAS-American Airlines is having a difficult summer. On top of seasonal storms, the airline has struggled with the months-long grounding of Boeing 737 Max planes and a protracted labor dispute with its mechanics that the carrier says has forced it to cancel hundreds of flights and caused long delays.
Operations have been improving but the Fort Worth-based airline is calling customers hit with travel disruptions to apologize, an executive said Tuesday.
"Certainly we've disappointed people," Kerry Philipovitch, American's senior vice president of customer experience, told reporters at an industry conference in Las Vegas.
The company's stock has lagged its peers this year and on Wednesday closed at $24.45, the lowest since it combined with US Airways in December 2013.
American's customer service team is reaching out to travelers who have faced multiple disruptions, even if they're "minor inconveniences that they wouldn't necessarily call us about." The airline has given out compensation, generally American's Aadvantage frequent flyer miles.
"We try to find them we try to call and do what we can to retain their loyalty," she said.
American fell to 9th place out of 10 airlines in the on-time arrival rankings in April, a spot it held onto until June, when it recovered to 7th place, according to the Department of Transportation.
American, like it's competitors Southwest and United has been faced with capacity constraints and have canceled thousands of flights since regulators grounded the 737 Max in mid-March after two fatal crashes. Airlines are also bumping more travelers this summer compared with last with fewer aircraft to accommodate travelers.
Philipovitch said American, which removed the plane from its schedules until early November, expects the plane to return to service in time for the busy Thanksgiving and Christmas travel period.
Boeing is preparing to deliver a software package to the Federal Aviation Administration in the coming weeks but neither the FAA nor other aviation authorities around the world have said when they expect to allow the planes to fly again.