Media

Comcast beats expectations as higher prices offset slowing broadband growth

Key Points
  • Comcast's second-quarter earnings topped analyst expectations.
  • A slowdown in the broadband business continued, although it was offset by higher pricing.
  • Peacock subscribers reached 24 million, but losses continued to mount from the fledgling streaming platform.

In this article

The Comcast NBCUniversal building in Universal City, California, on May 2, 2023.
Robyn Beck | AFP | Getty Images

Comcast beat analyst estimates on Thursday when it reported its second-quarter results, as higher pricing helped offset a continued slowdown in its broadband business.

The company also said the number of subscribers for its streaming service, Peacock, nearly doubled to 24 million compared with the prior-year period, with revenue up 85% to $820 million. Still, losses from the streaming platform continued to weigh on NBCUniversal's media business.

Comcast shares closed up more than 5% and hit a 52-week high on Thursday.

Here's how Comcast performed, compared with estimates from analysts surveyed by Refinitiv:

  • Earnings per share: $1.13 adjusted vs. 97 cents estimated
  • Revenue: $30.51 billion vs. $30.13 billion estimated

For the quarter ended June 30, Comcast reported earnings of $4.25 billion, or $1.02 per share, compared with $3.4 billion, or 76 cents per share, a year earlier. Adjusting for one-time items, Comcast posted earnings of $1.13 per share for the most recent period.

This marked Comcast's biggest earnings beat in the last two years.

Earlier this year Comcast changed how it reported its segments. The company now groups its Xfinity-branded broadband, cable TV and wireless services with its U.K.-based Sky. Total revenue for the segment was $20.36 billion, relatively flat compared with the same period last year.

The company lost 19,000 domestic broadband subscribers during the period. It had more than 32.3 million total broadband customers at the end of the quarter.

Last quarter, Comcast executives warned that adding broadband customers would remain a challenge in the near term, and would instead focus on average revenue per user to grow revenue for the business. Higher average rates helped to offset second-quarter subscriber losses, leading to broadband revenue growth of 4.4%.

The broadband business looked to be stabilizing, as it was expected Comcast with lose more than 70,000 customers this quarter, Wells Fargo analyst Steven Cahall said in a Thursday note.

Comcast and its peers have experienced slowing growth in the broadband segment following quarters of robust gains during the early days of the Covid pandemic. Executives have pointed to heightened competition from telecom and wireless providers, as well as a lower rate of Americans moving between homes, as reasons for stagnating growth.

The company believes that over time it will return to adding broadband customers, but wouldn't give a timeline, Comcast Cable CEO Dave Watson said on Thursday's call.

The Xfinity mobile business continued its momentum, and grew to nearly 6 million customers during the quarter.

Despite the strong quarter, Comcast President Mike Cavanagh said on Thursday's earnings call the company is "very clear eyed about the challenges we and our competitors face." He noted cord cutting, the recent Hollywood writers and actors strikes, and the uncertain macro economic environment.

Comcast continued to bleed traditional cable TV customers, losing 543,000 subscribers during the quarter. The company had less than 15 million total domestic cable TV customers as of June 30.

Cord cutting, although not a new trend, has accelerated in recent quarters as consumers shift more to streaming. In recent weeks, Disney CEO Bob Iger said the company was reconsidering whether its cable TV networks were still a so-called core business, and indicated Disney would be open to selling the channels.

Scott Mlyn | CNBC

Comcast's NBCUniversal also owns a portfolio of cable TV channels, including USA Network and Bravo. Much of the content on Peacock, including live sports like Premier League soccer, as well as next-day airings of TV shows, comes from these networks.

While Peacock subscribers and revenue were up, losses related to the fledgling streaming platform still weighed on the media unit. Adjusted losses from Peacock were $651 million, widening from an adjusted loss of $467 million in the same period last year.

The company noted in prior months that Peacock losses would amount to roughly $3 billion this year.

CFO Jason Armstrong said Thursday the company was "bullish on further increasing the Peacock subscriber base," as more Xfinity customers transition to paid accounts and a strong slate of programming in the second half of the year, including the premiere on Aug. 3 of "The Super Mario Bros. Movie," and "Sunday Night Football" in the fall.

Peacock added two million customers during the quarter, largely driven by Comcast Xfinity subscribers that began paying for subscriptions in June following nearly three years of free access.

NBCUniversal is grouped under Comcast's second segment -- content and experiences -- which includes all of the TV and streaming business, the international networks and Sky Sports, along with its film studios and theme parks. The segment notched $10.87 billion in overall revenue, up 4% compared with last year's quarter.

Revenue for the media business was $6.2 billion, relatively flat compared with the same period last year.

The soft advertising market continued to rear its head, with domestic advertising revenue down roughly 5% to $2.03 billion. The drop in domestic advertising was largely due to lower revenue at NBCUniversal's TV networks, which was partially offset by the leap in Peacock revenue.

NBCUniversal said it recently wrapped up its upfronts discussions – the industry's annual pitch to advertisers for the upcoming TV season – with total cash commitments roughly in line with last year, its highest upfronts to date. The company reportedly had $7 billion in upfront commitments in 2022.

Revenue for the film studios business was down about 1% to $3.09 billion compared with the same period last year, despite a spike in theatrical revenue tied to the box-office hits "The Super Mario Bros. Movie" and "Fast X."

Comcast boasted that it was the second in box office earnings so far this year. Cavanagh noted the recent release of critically acclaimed "Oppenheimer," which grossed more than $82 million in its opening weekend.

NBCUniversal's theme parks segment continued to ride high since the shutdowns and restrictions during earlier part of the pandemic, with revenue up 22% to $2.21 billion for the period.

The main driver was the opening of Super Nintendo World at Universal's Hollywood park, along with growth at parks in Beijing and Japan. Its Orlando, Florida, operations, however, posted lower revenue. Disney's Orlando theme parks have recently experienced a slowdown in traffic amid ticket price increases.

Disclosure: Comcast owns NBCUniversal, the parent company of CNBC.