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Financial advisors are missing one key technology disruption

  • While the cryptocurrency bitcoin continues to dominate news headlines, financial advisors would be wise to pay attention to the underlying blockchain technology.
  • Blockchain technology has the ability to cut out the middleman in financial transactions and may cause dramatic shifts in the way the financial industry conducts business, experts say.
Bitcoin to split to deal with rising transaction costs
Jaap Arriens | NurPhoto via Getty Images

If you're a financial advisor, chances are you're not using blockchain technology and not even sure how to define it.

But you could be missing one of the biggest developments poised to disrupt the entire financial services industry, according to some financial experts.

Blockchain technology was developed to serve as the backbone for the bitcoin cryptocurrency.

But the blockchain is rapidly gaining popularity as people realize its value as a mechanism for executing transactions without the oversight of a third party or central bank, said Magdalena Ramada, senior economist at Willis Towers Watson, in a presentation at the Technology Tools for Today Advisor Conference in Fort Lauderdale, Florida.

The blockchain is defined as a digital distributed ledger, or registry of information, according to Ramada. The information in the ledger has to be confirmed and accepted in order to enter the blockchain, much like the pages of a book. Once the information is there, it is incorruptible and unchangeable, Ramada said.

"Blockchain is a sociological innovation," Ramada said. "It is a piece of technology, but it enables us to transfer and transact value on the internet and to organize networks in a way that we were not able to before."

As a result, experts predict blockchain technology will have a profound impact on the financial services industry, which focuses on transferring assets and value in a safe and secure way.

The blockchain effect

Financial advisor Ric Edelman, founder and executive chairman of Edelman Financial Services, thinks advisors who are not up to speed on the blockchain will get left behind.

"Do you know what the blockchain is? Can you explain it clearly and concisely to an individual?" Edelman asked the audience at the conference. "Because if you can't, you're not much better off than the client you're trying to provide advice to."

Edelman recalled that when he asked one technologist to define the blockchain, he replied, "Fire. The wheel. The internet. Blockchain."

And because blockchain cuts out the middleman in transactions, it will wipe out tens of millions of jobs, Edelman predicted.

"Anyone who stands between the buyer and seller is gone, so stockbrokers are gone, mortgage brokers are gone, ticket sellers are gone," Edelman said. "Anybody who serves as that middleman is obsolete due to the blockchain."

That transformation is already starting to take place. Vanguard has already moved $2 trillion in assets onto the blockchain, according to Edelman.

The results will lead to profound changes to commerce, including dramatically reduced expenses and increased speed and safety, he said.

Still some significant kinks

But the blockchain technology still has some significant kinks to work out, according to technology experts in the financial advisory industry.

Aaron Klein, CEO of Riskalyze, a technology company that helps advisors assess clients' risk tolerance, said he is "long-term optimistic, short-term pessimistic on blockchain."

"Here is the challenge with blockchain today: It is handling 0.6 percent of the transactions that Visa's credit card network is handling, and yet it's getting slower by the minute," Klein said. "We're up to seven-minute transaction clearing times for bitcoin."

Those delays come as the growth of the blockchain makes it so the decryption technology moves slower. Those transaction times are untenable for an industry that places a high value on speed, he said.

"It's an interesting scaling problem. I feel confident that they will engineer some kind of solution to it," Klein said. "At this point of the evolution of blockchain, the middleman is looking very good."

Steve Durko, chief technology officer at TradePMR, a provider of brokerage and custody services for investment advisors, agreed.

"We're not using blockchain right now. We're watching it very closely," Durko said. "We're looking for opportunities to use it, but I need it to be a real benefit."

James Dowd, managing director at North Capital, a financial technology firm and broker-dealer, said his firm has already found that opportunity and started implementing it seven months ago.

North Capital is using blockchain technology for the offering transaction, settlement, custody and clearing of exempt securities, which are not offered on the public markets.

"I think it's going to be an incredibly disruptive force in financial services. We see immediate applications that will save people time and money and will be more secure and controlled." -James Dowd, managing director at financial technology firm North Capital

Using the blockchain, Dowd said, enables these private securities to be "more transparent, more liquid, more accessible than before."

"I was very bearish initially," Dowd said of when he first started investigating blockchain technology. "I thought, 'This is a great technology if you're a drug lord or money launderer, but I'm not sure that anybody else is really going to use it.'"

As his firm has implemented the technology, there have definitely been hiccups and surprises along the way, he said. Notably, that includes taking the language of the developers on the blockchain and reconciling it with the language used in the finance world.

The technology is ideal for securities that don't have an automated mechanism for processing transactions, Dowd said. The firm is making the technology available to clients on the clearing side of its business, including venture capital funds.

So far, the demand for the offering has been strong, Dowd said, both from existing clients and those that have found the firm by word of mouth.

"I think it's going to be an incredibly disruptive force in financial services," Dowd said of blockchain technology. "We see immediate applications that will save people time and money and will be more secure and controlled."