Personal Finance

Credit scores decrease for the first time in a decade as more borrowers fall behind on payments

Key Points
  • The national average credit score fell to 717, according to a new report from FICO.
  • Credit scores had steadily improved for a decade, but increases in missed borrower payments and rising consumer debt levels are starting to take a toll.
  • As of October, the average credit card utilization was 35%, up from 33% a year earlier, and the share of borrowers with a 30-day past-due missed payment against their credit accounts was also higher.
Personal Finance Tips 2023: Improving your credit score
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Personal Finance Tips 2023: Improving your credit score

Consumers have been increasingly relying on credit cards to make ends meet, and it may be finally catching up with them.

The national average credit score, which has steadily increased over the last decade, fell to 717 from a high of 718 in the beginning of 2023, according to a report from FICO, developer of one of the scores most widely used by lenders. FICO scores range between 300 and 850.

"It's a notable milestone," said Ethan Dornhelm, FICO's vice president of scores and predictive analytics. "This is the first time in well over a decade that the score went down."

Average nationwide credit scores bottomed out at 686 during the housing crisis more than a decade ago, when there was a sharp increase in foreclosures. They steadily ticked higher until the Covid-19 pandemic, when government stimulus programs and a spike in household saving helped scores jump to a historic high in April 2023.

Consumers are falling deeper in debt

High interest rates and higher prices have weighed on most Americans' financial standing. Consumers as a whole are falling deeper into debt, causing an increase in credit card balances and an uptick in missed payments, FICO found.

As of October, the average credit card utilization was 35%, up from 33% a year earlier, and just over 18% of borrowers had a more than 30-day past-due missed payment against their credit accounts, up from 16.5% the year before.

"Another likely driver is that savings rates have trended back down to zero and those savings cushions that many consumers had have disappeared," Dornhelm said.

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During the pandemic, most Americans benefited from a few government-supplied safety nets, including the large injection of stimulus money. That left many households sitting on a stockpile of cash that enabled some cardholders to keep their credit card balances in check.

But that cash reserve is largely gone after consumers gradually spent down their excess savings.

"We are pretty far removed from pandemic-level mitigation programs, so consumers are very much confronted with making good on their credit obligations with little in the way of stimulus checks or government defined accommodation programs," Dornhelm said.

What is a 'good' credit score?

Generally speaking, the higher your credit score, the better off you are when it comes to getting a loan. You're more likely to be approved, and if you're approved, you can qualify for a lower interest rate.

Alternatively, "the lower the credit score the less likely you could get approved for financing and the higher your interest rate is going to be," said Ann Kaplan, founder of iFinance, based in Toronto, Canada.

Already, the average credit card charges over 20%, a record high, but borrowers with lower credit scores pay even more. "It's difficult in this current economy not to have a good credit score," Kaplan said.

A good score generally is above 670, a very good score is over 740 and anything above 800 is considered exceptional.

An average score of 717 by FICO measurements means most lenders will consider your creditworthiness "good" and are more likely to extend lower rates.

Some of the best ways to improve your credit score come down to paying your bills on time every month and keeping your utilization rate, or the ratio of debt to total credit, below 30% to limit the effect that high balances can have, Kaplan said.

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