Personal Finance

As late, missed payments rise, credit card borrowers face 'consequences' for falling behind, CFPB says

Key Points
  • The Consumer Financial Protection Bureau finalized a rule that would cap the late fees that banks charge customers after finding that cardholders paid a record $130 billion in interest and fees, as of their latest tally.
  • But that's not the only cost, the CFPB found.
  • Late fees are often layered on top of other punitive measures credit card companies impose on consumers who miss payments, including negative credit reporting, which can hurt their credit score.
Banks expecting delinquency rates to level off, says Bankrate.com's Ted Rossman
VIDEO4:2904:29
Banks expecting delinquency rates to level off, says Bankrate.com's Ted Rossman

Consumers as a whole are falling deeper in debt, and that has cost them.

Cardholders coughed up a record-high $130 billion in credit card interest and fees in 2022, according to the latest tally from the Consumer Financial Protection Bureau. That was before credit card APRs moved even higher as the Federal Reserve continued raising its benchmark interest rate to tame inflation.

Since then, more borrowers have found themselves in "persistent debt" where they are charged more in interest and fees each year than they pay toward the principal — a pattern that is increasingly difficult to break, the consumer watchdog said.

More from Personal Finance:
Credit scores decrease for the first time in a decade
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The CFPB finalized a rule Tuesday to ban excessive credit card late fees, potentially reducing them by as much as $10 billion a year.

More than 45 million cardholders are charged late fees, the CFPB said in a release. For those households, this rule could result in a savings of $220 a year, on average.

The consequences of missed credit card payments

The CFPB found that late fees are often layered on top of other punitive measures credit card companies impose on consumers who miss payments, including negative credit reporting, which can hurt their credit rating.

"When consumers don't make required payments, they can face a long list of consequences. They pay extra interest, their credit report gets hit, their credit line can get cut, and, of course, they can face a late fee," Rohit Chopra, director of the Consumer Financial Protection Bureau, said in a statement Tuesday.

More consumers are falling behind

Collectively, consumers are having a harder time managing debt amid high interest rates and higher prices. Americans now collectively owe $1.13 trillion on their cards, and the average balance per consumer is up to $6,360, both historic highs.

Not only are more cardholders carrying debt from month to month but more are also falling behind on payments, recent reports also show.

Credit card delinquency rates surged in 2023, the Federal Reserve Bank of New York found.

"Serious" card delinquencies — payments that are 90 days or more overdue — jumped more than 50%, which "signals increased financial stress," the New York Fed reported.

Why credit scores are so important

Generally, the higher your credit score, the better off you are when it comes to getting a loan. You're more likely to be approved, and if you're approved, you can qualify for a lower interest rate.

Alternatively, "the lower the credit score the less likely you could get approved for financing and the higher your interest rate is going to be," said Ann Kaplan, founder of iFinance, based in Toronto.

Already, the average credit card charges over 20%, a record high, but borrowers with lower credit scores pay even more. "It's difficult in this current economy not to have a good credit score," Kaplan said.

For the most part, consumers are still faring well. The national average credit score now stands at 717, according to FICO, developer of one of the scores most widely used by lenders. FICO scores range between 300 and 850.

However, that national average is down 1 point from where it stood in the beginning of 2023, marking the first decrease in credit scores in more than a decade.

"We are starting to see the increases in missed payments and debt levels weigh down on that overall aggregate measure," said Ethan Dornhelm, FICO's vice president of scores and predictive analytics.

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